QP – Business & IT Solutions
Herzbergstr. 155
10367 Berlin
Germany
Effective Date: 01.01.26
These Terms & Conditions (T&C) apply to all contractual agreements between
QP – Business & IT Solutions (hereinafter “QP”, “we”, or “us”) and business
customers receiving consulting, analytics, implementation, automation, or internationalisation services, including
but not limited to:
QP provides services exclusively to business clients (B2B) within the meaning of § 14 German Civil Code (BGB).
Contracts with consumers (B2C) are not concluded unless explicitly agreed in writing.
Only these T&C apply. Conflicting terms of the customer do not become part of the contract unless explicitly
accepted in writing. Individual agreements (e.g., pricing, scope, timelines) take precedence.
Unless expressly designated as a work contract in writing, all services provided by QP are services of reasonable
effort, not guaranteed outcomes.
This applies in particular to:
QP does not guarantee:
unless explicitly agreed as a work result in writing.
If the customer requests changes after project initiation:
Unconfirmed change requests have no contractual effect.
The customer shall provide all required information, data, system access, approvals, and internal contacts necessary
for the performance of the services.
If cooperation is delayed or insufficient:
QP is not liable for errors or delays caused by incomplete, incorrect, or delayed customer data or missing cooperation.
The customer acknowledges that:
The customer remains responsible for:
Liability for AI-related errors is excluded except in cases of intent or gross negligence.
QP is not liable for:
Information presented on our website, documents, or proposals is not a binding offer. A contract is formed only upon:
Unless agreed otherwise:
If the customer defaults, QP may suspend services until payment is made.
Contracts run for the duration specified in the main agreement.
Ordinary termination during the term is excluded. Extraordinary termination for good cause remains possible.
No statutory right of withdrawal exists for business clients.
QP may engage qualified subcontractors. QP remains responsible for proper delivery of services.
All deliverables (documents, dashboards, data models, scripts, automation workflows, AI models, designs, diagrams,
concepts, etc.) remain the intellectual property of QP unless otherwise agreed.
After full payment the customer receives a non-exclusive, non-transferable right of use for internal business
purposes.
Sharing, disclosure, sublicensing, or publication of deliverables to third parties is prohibited unless approved in
writing.
Both parties shall keep all business-related, strategic, financial, and technical information strictly
confidential—without time limitation.
This includes:
The confidentiality obligation survives termination of the contract.
QP is liable:
Liability for indirect damages, consequential damages, lost profits, or business interruption is excluded unless
caused by intent.
QP processes personal data exclusively in accordance with the GDPR. The applicable privacy policy is available on our
website.
QP provides strategic advice but does not provide:
The customer is responsible for obtaining local legal or tax advice.
German law applies. Exclusive place of jurisdiction for merchants is the registered office of QP – Business & IT Solutions.
Should any provision be invalid, the remaining provisions remain in force. Invalid provisions shall be replaced with
those that best reflect the parties’ commercial intent.
